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7 Deadly Sins In Disaster Recovery [Infographic]
Failed A Disaster Recovery Test? At Ongoing Operations, we work with hundred of credit unions in the development and execution of their disaster recovery plans. We’ve put together this easy-to-read “7...
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Do You Want To Avoid The Fate Of The Target CIO?
Let’s face it – the job of the CIO isn’t getting any easier and to add more pressure onto the plate we are seeing more and more “voluntary resignations” in the aftermath of security breaches like...
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What’s Wrong With How Credit Union’s Have Deployed IT Security
There was a time in my career as the VP/IT at a large credit union where each time a new “threat” came out I was asked to write a policy or find a technology to mitigate the threat. First came...
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The Challenge With Getting Ready For Your NCUA IT Exam
According to the January NCUA Report, “In 2015, NCUA will redouble its efforts to ensure that the credit union system is adequately protected from cyber threats. Field staff will be reviewing credit...
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FFIEC Updates IT Handbook With New Business Continuity Planning Guidance
In a recent press release, the FFIEC (Federal Financial Institutions Examination Council) announced an update to its IT Handbook. A new appendix titled Strengthening The Resilience Of Outsourced...
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Safari on IOS 8 – Hit or Miss With Windows Authentication
Just when I thought web browsers could be a “personal choice” and not need dictated by the CTO, Apple went and broke Safari. And apparently this isn’t the first time. According to my research – when...
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How To Add Trusted Sites To Your Browser Configuration [Tech Tip]
Today’s credit union CIO’s are extra careful with security settings in their infrastructure and often lock down configuration parameters so that many (most?) sites are blocked unless otherwise...
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Get To Know Your CUSO (Credit Union Service Organizations) At GAC 2015!
CUSO Collaboration UPDATED FOR 2015: If you work for a credit union or are on a credit union board – You may have heard about CUSO’s or Credit Union Service Organizations. In many credit unions, CUSO’s...
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Is Patch Management Killing Your Technology Budget?
As an ex-VP/IT for a credit union, I can relate to the weekly pain of “patch Tuesday”. Not only was it simply a headache to roll out patches but many times it felt like a game of Russian Roulette...
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Credit Union Technology Compliance Requirements – FFIEC IT Handbook BCP...
Since 1996 when I first became part of the credit union industry, I have looked to various sources to help me understand and meet the complex credit union technology compliance requirements. I have to...
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How To View Message Headers [Tech Tip]
We all get hundreds of emails a day I’m sure and for the most part, we probably click on “open” , read then save or delete the item. On occasion though we might be asked to provide more information...
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Getting Ready For A Credit Union Tabletop Exercise – A “What To Expect” Memo...
At Ongoing Operations, we facilitate hundreds of credit union tabletop exercises a year. It’s usually a fun day for the facilitator but because so few credit unions diligently set aside time for this...
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Are The Skies Clearing For Credit Union Cloud Projects?
It was nearly 70 degrees here in Maryland this week and I couldn’t wait to leave my home office and get on my bike for a bit. The relief from temperatures in the teens was palpable. Today’s credit...
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Is Your Credit Union Telecom Strategy Outdated?
Voice communications are extremely important to your credit union. From your call centers to your collections office, your members and staff rely on solid voice capabilities. In fact, voice/telecom...
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4 Step Plan To Credit Union Cloud Readiness [Checklist]
In the Disaster Recovery/Business Continuity (DR/BCP) planning world we use the saying “It’s not IF something happens, it’s WHEN“. The same is now being said for whether credit union’s will become...
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3 Reasons Your Staff Doesn’t Care About Credit Union Business Continuity
We know how hard you’ve worked to put together a great credit union business continuity plan – the long nights of researching best practices and configuring sophisticated technologies are finally...
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20 Ways To Keep Your Staff Engaged In Your Credit Union Business Continuity...
From a compliance perspective, most credit union’s do a pretty good job of annually reviewing and testing their disaster recovery (DR) plan. Now when I say DR plan, I mean the technology side – testing...
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What Is Patch Management?
Unless you’ve been hiding under a rock where Microsoft couldn’t find you, I’m sure you are familiar with the term “Patch Tuesday” – the day where Microsoft rolls out it’s latest updates. “Patch...
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FFIEC IT Handbook – Information Security Overview and Process
Security isn’t a new topic to credit union’s. We’ve performed robbery drills and training for decades. Lately though, the focus has been shifting away from the “cash is King” philosophy to the...
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FFIEC IT Handbook – The Credit Union Information Security Risk Assessment...
I’m not a gamer but I live with two. And on any occasion that I happen to pass by their consoles I can be assured I’ll see two meticulously outfitted warriors ready to fend off whatever WOW (World of...
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